Contract Performance Management

Ensure Contractual Goals Are Fulfilled

Sirion brings transparency and control to every agreement – linking obligations and SLAs to performance and billing, so you avoid value leakage, meet compliance needs, and realize revenue faster.

Meet performance goals

Monitor fulfillment of obligations and SLAs across all parties involved – with insights that enhance operational performance and ensure nothing is missed, while realizing the full value of the contract.

  • Integrate ERP, P2P, S2P, and ITSM systems for a unified view of raw performance data from ServiceNow, Remedy among others.
  • Measure vendor performance by auto-computing service levels delivered.
  • Track and improve with service level RAG dashboard that flags deviations.

“The ability to manage all the contract obligations in one place and in an easy way, the flexibility of the tool is a big plus.”

Senior Service Delivery Manager

Fujitsu

Ensure compliance

Ensure contractual compliance with real-time obligation tracking, automated alerts, and clear visibility into what’s due, what’s done, and what’s at risk.

  • Track compliance in real time with a RAG dashboard that flags obligations at risk.
  • Stay ahead of deadlines through automated alerts for upcoming and overdue obligations
  • Calculate the financial impact of missing obligation and service level commitments.

“Me and my team know exactly what deliverables we have and when we need to deliver them. We have also improved our SLA review process as well as onboarded other processes like Risk Management and perception reviews.”

Service Delivery Director

Fujitsu

Make invoicing accurate

Ensure invoices align with contracted terms and actual performance – minimizing errors, accelerating payments, and ensuring financial outcomes reflect what was actually delivered.

  • Auto-validate invoices with four-way matching across contract terms, pricing, consumption, and performance.
  • Calculate credits and earnbacks based on complex pricing models like fixed fee, T&M, base units, and ARC/RRC.
  • Generate proforma invoices automatically to speed up approvals and payment.

“Invoice deviations were shown accurately and could be resolved immediately with the concerned providers based on the single source of truth approach.”

Executive Board Member

Navisco AG

“As part of our contract digitization program, we didn’t want to stop at just putting our contracts in the cloud. We wanted complete visibility and control over the deliverables and obligations in our contracts. We found the perfect answer in Sirion.”

Sabih Rozales, Principal Commercial Contract Manager

“All our contracts are established and maintained in Sirion, a fit-for-purpose CLM solution. Today, we manage all our regulatory requirements, adapt smartly to banking changes and leverage rich insights for real-time reporting, through Sirion.”

Edzard Janssen, Chief Procurement Officer

“Some of the biggest highlights of working with Sirion for me have been watching how the technology has changed over time. And how it gets better and better every single time new functionality is released.”

Jaclyn Schuler, Director of Contract Lifecycle Management

“AI is fundamentally reshaping contracting — from drafting agreements with minimal human input, to reviewing and redlining at scale, to empowering attorneys to negotiate faster and more effectively. It’s exciting to be part of this journey as the vision moves closer to reality, and Sirion’s agentic CLM platform marks an important step forward.”

Sri Daita, Director of Legal Technology

“With Sirion, we centralized our contracts, but more importantly, we transformed how we work with contract data. AI-powered extraction and real-time reporting have given our legal and sales teams faster, more accurate insights. We now operate with greater confidence in our data, stronger compliance oversight, and significantly reduced manual effort.”

Shana Ricchiuto, Global Head of Legal

8-12%

Lower spend leakage

60%

Lower cost of contract governance

99%

On-time obligation compliance

Experience a 60% faster contract review cycle

FAQs About Contract Performance Management

What is Contract Performance Management?

Contract Performance Management is the process of tracking whether parties are meeting the obligations, service levels, and commercial commitments defined in their contracts. Sirion connects contractual commitments with operational performance and billing data, helping teams monitor fulfillment, identify deviations, maintain compliance, and protect the value of their agreements. 

Sirion combines contractual commitments with performance information from connected ERP, P2P, S2P, and ITSM systems to provide a unified view of contractual and operational performance. It can automatically compute delivered service levels and use RAG dashboards to highlight deviations that require attention. 

Sirion connects agreed service levels with actual performance data to measure whether SLA commitments are being met. Service-level RAG dashboards flag performance deviations, helping teams identify issues and take corrective action before they lead to greater operational or financial impact. 

Sirion tracks contractual obligations in real time and provides visibility into what is due, completed, overdue, or at risk. Automated alerts notify teams about upcoming and missed obligations, while RAG dashboards help them prioritize commitments that require attention. 

Yes. Sirion helps teams see not just that a commitment was missed, but what it means financially. This helps teams understand how performance deviations affect contractual outcomes and take action to reduce value leakage through payments, penalties, or other financial consequences linked to missed obligations or service levels. 

Sirion helps teams validate invoices against what was actually agreed and delivered. It connects contract terms with pricing, consumption, and actual performance data to identify mismatches between billed amounts and contractual terms. Where service levels or other commitments affect payment, Sirion can identify invoice deviations, calculate applicable credits and earnbacks, and ensure amounts billed reflect contracted terms and what was actually delivered. 

Yes. Sirion supports calculations for credits and earnbacks across pricing models such as fixed fee, time and materials (T&M), base units, and ARC/RRC. It can also automatically generate proforma invoices to help streamline approvals and payments. 

Enterprises should look for Contract Performance Management solution that connect contractual commitments with real-world performance and financial outcomes. Key capabilities should include obligation and SLA tracking, integrations with operational systems, automated alerts, performance dashboards, financial impact calculations, and invoice validation against contract terms and actual delivery.