What Is Contract Automation? Benefits, Features, and Real-World Impact
- Last Updated: Jan 06, 2025
- 15 min read
- Sirion
On average, the typical enterprise spends $6,900 to draft, negotiate, and sign a simple contract. For more complex document creation, costs can reach $21,300 or more. Much of this cost is due to the inefficiency and non-scalability of manual contracting processes.
However, by utilizing contract automation software, companies can drastically reduce associated costs and improve their contract lifecycle management process.
In this article, we’ll look closer at the advantages of contract management automation and the various application points, plus several bottlenecks and disadvantages associated with traditional management.
What is Contract Automation?
Contract automation focuses on using the power of machine learning (ML) and AI to streamline and automate the contract lifecycle. Key touch points are:
- Contract drafting
- Contract negotiation and legal review
- Approval and signature
- Contract storage, interrogation, and analytics
- Renewals and expiration tracking
- Obligation management
How Does Contract Automation Work, and Who Can Benefit?
Contract automation can help enterprise legal teams streamline their workload and build a scalable contracting process. It also helps other business teams (such as procurement, finance, and sales) collaborate on a single platform to create and manage contracts.
Additionally, contract automation focuses on setting up contracting playbooks, business rules, and clause and template libraries to standardize and streamline contracting processes.
Common Pain Points of Manual Contract Management
Modern-day business processes are constantly evolving, and contracting is no exception. And yet, for many organizations, contracting remains a time-consuming, cost-intensive practice, the effects of which are substantial to annual revenue.
The key challenges associated with manual contract processes are:
- Effort duplication: Traditional contracting involves multiple touchpoints. As a result, stakeholders find themselves repeating the same tasks over and over again, sometimes across multiple platforms. This leads to version control issues and avoidable errors.
- Lack of standardization: Contracts are often authored and managed in silos, which means that each business team creates new drafts using non-standard contract templates and legalese that may be outdated or out of line with current company policies, potentially increasing risk exposure.
- Lack of visibility: Manual contracting processes and rudimentary tools don’t offer the level of visibility and insights businesses demand today. Localized data silos such as file servers, ERP, and CRM, which act as storage spaces for contract documents, do not offer search and retrieve capabilities, preventing enterprises from easily locating contracts and quickly reviewing them for information.
- Lack of real-time collaboration: External stakeholders can receive erroneous or duplicate drafts without real-time communication. Meanwhile, internally, collaborators are forced to rely on lengthy email chains to direct and facilitate necessary changes.
- Missed renewal and renegotiation opportunities: When contracts number in the thousands, manually tracking every renewal and expiration date is impossible. Missed dates lead to business disruption and unfavorable renegotiations.
- Inability to track and monitor fulfillment: When faced with the sheer volume of contracts, tracking and ensuring that vendors meet obligations becomes increasingly difficult.
Applications and Key Benefits of Contract Automation
By taking advantage of CLM platforms that help automate the contracting process, contract management teams eliminate dependence on manual oversight. Contract automation software also enables smoother transitions across the lifecycle.
Here we look at some of the applications and benefits of contract automation:
1. Faster, compliant contract authoring with automated contract review
Contracting often begins with back-and-forth legal review, which can stretch timelines and strain legal teams. Manual drafting lacks the built-in risk controls needed for early compliance, often pulling legal into routine tasks that add little strategic value.
Contract automation tools solve this by enabling one-click generation of standard agreements like NDAs or MSAs, using pre-approved templates and clause libraries. AI further enhances the process by analyzing deal context and suggesting relevant clauses or even drafting initial versions based on past agreements. Legal teams can then focus on final review and approvals, rather than building every contract from scratch.
The result: faster cycle times, reduced errors, and consistent, compliant contracts from day one.
2. Improved collaboration and increased transparency
Communication between stakeholders (internal and external) is vital throughout the contract lifecycle. However, the inherently siloed way of working for teams makes this far from easy.
With contract management software, teams can improve collaboration thanks to real-time updates, fluid document crossover, and integrations with commonly used collaboration tools like MS Word and Outlook. Contract workflow automation helps keep teams in the loop even if contract numbers reach the thousands.
Much like when we collaborate via Google Docs or Microsoft Office, the latest modifications, clause deviations, and drafts are all documented in a complete audit trail, limiting the need for off-platform communications and improving transparency.
The CLM automation platform can function as a single source of truth, with all stakeholders accessing the same data set.
3. AI-powered review and negotiation
Manual contract reviews are time-consuming and inconsistent, especially when third-party agreements come into play. Legal teams often have to comb through dense language to identify risks, non-standard clauses, and negotiation sticking points.
Modern CLM platforms with AI capabilities streamline this entire process. The software scans incoming contracts, flags deviations from standard terms, and compares clauses against your internal playbooks. It can even suggest alternative language based on your negotiation history and approved language—reducing review time and improving consistency.
This lets legal teams focus on high-impact decisions instead of line-by-line comparisons, speeding up negotiations while lowering risk.
4. Streamlined approval and reduced cycle time through configurable workflows
When legal teams manage thousands of agreements, manual approvals will inevitably cause delays. Enterprises can address this issue by using automated contract workflows. A visual workflow editor combined with pre-configured business rule sets can help expedite contract approval.
With this workflow established, AI contract software can auto-approve simple contracts based on predefined thresholds. More complex contracts go through a configurable approval flow where relevant stakeholders can course-correct as needed based on the available information, touch base through real-time collaboration, or approve the contracts.
Along with automated workflows, contract management software supports electronic signature functionality. Signature templates can also pre-define signatories to streamline the approval process further.
5. Contract digitization and analytics
One of the most significant advantages of document automation tools is digital transformation—aka digitization.
Manual contract management sometimes relies on physical references (i.e., paper copies), so contracts or additional information can be easily misfiled and lost. Extracting and analyzing contract data thus becomes tedious and inefficient, if not impossible.
Companies that digitize their contract portfolio can immediately gain a bird’s-eye view of their agreements across buy- and sell-side relationships.
Using robust contract analysis software, you can quickly harness critical metadata for immediate use. Furthermore, CLM software offers self-learning AI that evolves alongside the data. With every contract, the AI analysis grows faster and more accurate.
6. Secure and centralized access to contract documents and data
Contract management systems serve as centralized repositories to support collaboration and digitization. Companies that adopt CLM software with these functionalities can upload, store, and share contracts between collaborators via secure cloud-based storage.
Enterprises can further secure documents with access management by putting in place rules that ensure only authorized users have access to sensitive contract data (as opposed to wide-scale link-sharing most cloud services offer).
7. Improved fulfillment with deep obligation management
Entreprises require in-depth insight and tracking of obligations and service levels to achieve desired business outcomes.
Manual processes require near-constant surveillance. However, with CLM software, organizations can automate validating obligation fulfillment tracking by comparing raw performance data feeds against contractual commitments.
You can also automate obligation schedules based on the needs of the contract (configured to follow one-time, recurring, or triggered schedules).
Companies can then better realize the value behind their contracts by ensuring all contractual obligations are fulfilled. This also helps reduce value leakage.
8. On-time contract renewal and accurate expiration tracking
The traditional approach to managing contract renewals relies on indirect communication such as email.
When large organizations have thousands of contracts to manage across departments, renewal dates get missed. Even when organizations don’t miss dates and deadlines, there is rarely enough time to prepare and approach renewal events as opportunities to analyze past performance and negotiate better terms.
CLM platforms help businesses overcome this and ensure contract managers stay on top of expiration dates and important milestones. The best software enables teams to set automated alerts, notifications, and reminders for regular compliance and check-ins. At the same time, all relevant stakeholders (including suppliers and vendors) are kept in the loop—improving collaboration overall.
The end result?
Organizations ensure business continuity through timely contract renewals.
9. Predictive insights and continuous improvement
As contract volumes grow, inefficiencies become harder to spot manually. AI-powered CLM platforms analyze patterns across thousands of workflows to identify recurring bottlenecks, forecast delays, and highlight areas for improvement.
By surfacing these insights in real time, the system helps teams optimize approval paths, reallocate resources, and eliminate friction. This transforms contract management from a reactive process into a proactive engine for operational efficiency—driving better decisions across legal, procurement, and sales.
To achieve the benefits outlined above, the software you choose must be up to the task. Not all CLM platforms are created equal—here are the capabilities that matter most.
Essential Contract Automation Software Features
Many of the benefits outlined above—faster drafting, risk mitigation, real-time tracking—rely on specific capabilities in your CLM platform. Here’s a quick checklist of what to look for when evaluating software.:
- Digitization– This should always be step one to move away from manual processes. We mentioned this above, but full AI digitization capabilities will transform paper documents, PDF files, price tables, and even foreign documents into digital files. Your CLM should let you store and view digitized contracts in a hierarchical, access-controlled, fully auditable repository.
- Integrations – Your CLM should be able to easily pull in records from other enterprise IT systems such as ERP, CRM, and P2P so you can leverage your contract data in a collaborative way across teams.
- Dashboards & Reporting – An all-encompassing view of all of your contracts is important for tracking risk and compliance. Insights within these dashboards should be predictive and help you make decisions that will improve the outcome of every deal you make.
- Generative AI Capabilities– Machine learning and AI are one thing, but generative AI is stepping up to the plate. We’re still in the early days, but start looking for platforms with trained legal-specific data built on multiple Large Language Models (LLMs). Properly trained contract-specific data helps AI with tasks like:
- First draft contract authoring
- Identifying risks and discrepancies
- Legal review and initial redlining
- Simplifying difficult contract language
Together, these features streamline operations, reduce legal risk, and help companies execute smarter, faster deals at scale.
Implementing AI-Driven Contract Automation
Successfully deploying contract workflow automation in a large enterprise requires careful planning and a strategic approach. It’s more than just plugging in software; it involves process re-engineering and change management.
Consider this enterprise roadmap:
- Define Your Strategy: Start by aligning contract automation goals with overall business objectives. Identify the most critical pain points and prioritize workflows with the highest potential impact – perhaps supplier onboarding, sales contracting, or NDAs.
- Select the Right Technology: Look beyond basic features. Evaluate platforms based on their AI capabilities (especially for review and obligation extraction), ease of integration with your existing tech stack (ERP, CRM, SCM), enterprise-grade security, scalability, and user experience. An AI-Native CLM platform is designed from the ground up for these complex tasks.
- Plan Your Integration: Map out how the CLM system will connect with crucial enterprise systems like SAP, Salesforce, Oracle, or Workday. Seamless data flow is vital for maximizing value and avoiding data silos. This often requires dedicated integration planning and resources.
- Manage the Change: Prepare your organization for new ways of working. Communicate the benefits clearly, provide comprehensive training tailored to different user groups (Legal, Sales, Procurement), and establish clear governance protocols.
- Address Data Migration: Plan how to handle existing contracts. This might involve bulk uploads, AI-powered extraction of legacy data, and establishing ongoing data governance practices to ensure data quality within the new system.
Advantages of Contact Automation for Large Enterprises
Implementing AI-driven contract workflow automation moves beyond incremental improvements to deliver transformative results across the enterprise. The benefits aren’t just theoretical; they translate into tangible value impacting efficiency, risk, and revenue.
Here’s how large organizations gain a competitive edge:
- Drastically Reduced Cycle Times: Contract automation eliminates manual handoffs and accelerates reviews and approvals. Companies using automation report agreeing on contracts significantly faster – sometimes up to 10x faster, moving business forward at an accelerated pace.
- Enhanced Compliance and Scalable Risk Mitigation: AI enforces standardization by ensuring approved templates and clauses are used. Automated workflows create clear audit trails, reduce reliance on manual checks, and proactively identify risks across vast contract portfolios, crucial for navigating complex regulatory environments. Poor contract governance can erode significant value – potentially up to 40% according to KPMG insights.
- Increased Velocity and Revenue Capture: Faster contract execution directly impacts the bottom line. Sales teams close deals quicker, procurement secures favourable terms faster, and HR onboards talent more efficiently. Reducing delays prevents deal abandonment, a significant issue noted by Forrester, impacting nearly a third of deals.
- Unprecedented Visibility and Control: Centralized, automated systems provide a single source of truth. Dashboards offer real-time status updates, AI extracts critical data for analysis, and stakeholders gain holistic visibility across all contractual relationships, enabling better decision-making.
- Strategic Reallocation of Resources: By automating routine, low-value tasks like document routing and data entry, valuable resources in Legal, Procurement, Finance, and Sales are freed up to focus on strategic initiatives, complex negotiations, and relationship management.
- Seamless Scalability: As your business grows, an AI-driven contract automation platform scales effortlessly, handling increasing contract volume and complexity without requiring a proportional increase in headcount or resources.
How Do You Measure Contract Automation Success and Prove ROI?
Justifying the investment in contract automation requires demonstrating tangible returns. Large enterprises should focus on quantifiable metrics beyond just “efficiency.”
Develop a framework to track ROI based on:
- Efficiency Gains: Measure reductions in contract cycle times (creation-to-signature), time spent on manual review, and administrative overhead.
- Risk Reduction Value: Quantify the reduction in missed obligations, penalties avoided due to improved compliance, and the financial impact of mitigating unfavorable terms identified by AI during review. Estimates suggest poor contract management costs companies 9% of their bottom line – contract automation directly targets this loss.
- Revenue Acceleration: Track increases in deal velocity for sales contracts and potentially faster realization of savings in procurement agreements.
- Cost Savings: Calculate savings from reduced manual labor, eliminated errors, lower litigation costs, and potentially optimized resource allocation.
Ready to Revolutionize Your Contract Processes?
Manual contract management simply cannot keep pace with the demands of modern large enterprises. The complexity, volume, and inherent risks require a more intelligent, streamlined approach. AI-driven contract workflow automation offers a powerful solution, transforming static agreements into dynamic assets that drive efficiency, mitigate risk, and accelerate business growth.
By leveraging AI for tasks like intelligent review, dynamic routing, and proactive obligation management, organizations can move beyond basic digitization to unlock true strategic value. Platforms like Sirion’s AI-Native CLM are specifically designed to handle the scale and complexity large enterprises face, providing the visibility, control, and intelligence needed to navigate today’s business landscape successfully. Embracing automation isn’t just about fixing broken processes; it’s about building a more agile, compliant, and competitive future for your organization.
Frequently Asked Questions
Can contract automation work with custom, non-standard contracts?
Yes. Modern CLM platforms can handle custom agreements by using AI to recognize variations, suggest relevant clauses, and flag deviations from company norms. It’s not limited to template-based contracts—automation can be configured to support even the most complex deal structures.
Does contract automation reduce the need for lawyers?
No, it doesn’t replace legal expertise—it frees legal teams from routine tasks so they can focus on strategic work. Contract automation handles repetition, but final judgment, nuance, and high-risk negotiations still need legal oversight. Think of it as legal force-multiplication, not replacement.
What kinds of data does contract automation software actually extract?
Contract automation software can extract key metadata like party names, dates, obligations, clauses, renewal terms, risk indicators, payment terms, and jurisdiction. Advanced AI models can also identify clause intent (e.g., indemnity, limitation of liability) and flag inconsistencies with standard terms.
Can contract automation adapt to changing regulations or company policies?
Yes. Sirion allows dynamic rule updates. You can update clause libraries, templates, and approval workflows as policies or regulations change. AI models also learn from past changes, improving over time at identifying non-compliant language or outdated clauses.
Is contract automation only relevant for legal departments?
Not at all. While Legal plays a central role, contract automation impacts Sales (deal velocity), Procurement (vendor management), Finance (payment terms), and HR (employment agreements). The benefits are cross-functional—making the entire business faster, more compliant, and better aligned.