How to Read the Gartner CLM Magic Quadrant and Critical Capabilities Reports

Gartner again published two of the most influential reports in 2025 for Contract Lifecycle Management (CLM) space: the Magic Quadrant for CLM and the Critical Capabilities for CLM. These reports are widely referenced by enterprises evaluating technology providers, but they can be complex to navigate if you’re not familiar with how Gartner structures its research.

In this blog, we’ll walk through how to read these reports effectively, what each one is designed to show, and how to apply their insights to your organization’s contracting journey. For a primer on the fundamentals of CLM itself, you may also want to explore What is CLM? A Complete Guide.

The Magic Quadrant: Mapping the Market

The Magic Quadrant provides a graphical representation of how vendors in the CLM market are positioned according to two axes. Our understanding of the axes is:

• Ability to Execute: How well a vendor delivers today – product functionality, customer experience, financial health, and operational excellence.
• Completeness of Vision: How well a vendor is prepared for tomorrow – innovation, roadmap, and alignment with future customer needs.

The Magic Quadrant positions vendors into four quadrants:

• Leaders: execute well against their current vision and are well positioned for tomorrow.
• Challengers: understand where the market is going or have a vision for changing market rules, but do not yet execute well.
• Visionaries: execute well today or may dominate a large segment, but do not demonstrate an understanding of market direction.
• Niche Players: focus successfully on a small segment, or are unfocused and do not out-innovate or outperform others.

It’s important to remember that all quadrants represent viable solutions. A vendor’s placement reflects Gartner methodology, not a recommendation to buy or avoid. The right fit depends on your enterprise’s specific contracting needs. For a closer look at how large enterprises approach contracting, see Sirion for Enterprise Contracting.

The Critical Capabilities Report: A Deeper Dive

While the Magic Quadrant gives a high-level market view, the Critical Capabilities (CC) report offers a more detailed evaluation of product functionality. It breaks down each vendor’s platform into measurable capabilities and aligns them with common CLM use cases.

For example, Critical Capabilities reports often assess areas like:

• Presignature Use Case
• Postsignature Use Case
• Advanced Contract Analytics Use Case
• Full Life Cycle Use Case

This framework helps buyers match their priorities with vendor strengths and challenges. If your enterprise cares most about negotiation automation or obligation tracking, the CC report will show which vendors score higher in those categories. 

How to Use the Two Reports Together: Our Take

Think of the Magic Quadrant as a market-level compass and the Critical Capabilities as a product-level scorecard.

• Use the Magic Quadrant report to narrow your shortlist, see which vendors align with your strategic priorities.
• Then turn to the Critical Capabilities report to compare functionality in detail, ensuring the solution fits your operational needs.

Together, these reports give you a holistic view: market positioning + product strengths & challenges. For additional guidance, check out The 2025 CLM Buyers’ Checklist.

Our Perspective at Sirion

At Sirion, we believe that Gartner research highlights an important truth: CLM has become a strategic enterprise technology, not just a legal tool. Every enterprise needs to manage the full lifecycle, from drafting and negotiation to performance and obligations – in a way that drives business outcomes.

In our view, the future of CLM lies in Agentic AI:

• Conversational experience that lets users interact with contracts naturally → Conversational AI for Enterprise Contracting
• Agentic AI that automates and augments work across the lifecycle → AI Agents for Contracting
• Enterprise-ready architecture that scales securely within the world’s largest organizations → Sirion Platform Overview

That’s why Sirion is an Agentic CLM platform, building on the foundations of CLM while reimagining how it’s delivered for the modern enterprise.

Our Key Takeaway

The Gartner Magic Quadrant and Critical Capabilities reports are valuable tools for navigating a fast-growing CLM market. By reading them together, you can evaluate both where vendors stand in the market and how their product capabilities align with your contracting priorities.

We encourage enterprises to use these reports as a starting point, and then map findings back to their own strategic goals.

Explore more: Sirion Resource Hub

Gartner, Magic Quadrant for Contract Life Cycle Management, Lynne Phelan, Kaitlynn Sommers, Kerrie McDonald, 14 October 2024.

Gartner, Critical Capabilities for Contract Life Cycle Management, Lynne Phelan, Kaitlynn Sommers, Kerrie McDonald, 21 October 2024.

Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.

Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.