The Race is On: Navigating Uncertainty Through CCM Resilience
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Uncertainty is the new normal. Market volatility, geopolitical shifts, and organizational disruption are reshaping how enterprises manage commercial relationships — and raising the stakes for contracting excellence.
The 2025 CCM Benchmark Report, developed by the Commerce & Contract Management Institute in collaboration with Sirion, reveals a widening gap between contracting leaders and laggards — and the capabilities that determine which side organizations fall on.
This year’s analysis shows how top performers are navigating continuous change, establishing ownership of the contracting process, and leveraging AI-enabled, adaptive systems to turn uncertainty into competitive advantage — while others struggle with fragmented processes, unclear accountability, and stalled technology adoption.
Inside, you’ll learn:
- Why contracting excellence is becoming a foundation for enterprise resilience and growth
- How uncertainty, leadership, and digital maturity drive performance outcomes
- The role of agentic AI systems in accelerating CCM transformation
- A practical self-assessment model to benchmark capability and identify gaps
What the Data Reveals
88%
of enterprises agree contracting excellence drives performance
80%
of organizations are actively advancing AI/ML adoption
48%
acknowledge problems with traditional CLM systems
87%
of organizations say high uncertainty is the new normal — and most are unprepared to manage it.
70-80%
lack clear accountability for contract quality and performance, creating confusion and value leakage.
90%
of organizations don't have a defined plan for improving CCM quality and direction.
