The Awareness Gap: Benchmarking How Much Organizations Really Know About Their Own Contracts

If someone asked you today whether your suppliers are delivering on their commitments, where non-standard terms are creating risk exposure, or which contracts are about to auto-renew without a performance review, how confident would you be in the answer? 

Most enterprises don’t have that clarity, even with thousands of agreements on file. New research from The Hackett Group benchmarks how wide this awareness gap really is across sectors and what is driving it. 

The findings point to a data problem, not a diligence problem. 

Even organizations with a CLM rarely have a true single source of truth. Instead, contracts are scattered across network drives, email inboxes, and SharePoint folders, which creates contract blindness right when you need answers for a major renewal or audit.  

Join us for a look at the results and a live panel discussion featuring leaders from Sirion, The Hackett Group, and Deloitte. See how your organization compares to peer benchmarks and what it takes to close this gap. 

You’ll walk away with a clear view of: 

• How untracked obligations and missing negotiation history create hidden value leakage and risk exposure 

• Where visibility breaks down first when teams enter audits, disputes, and renewals with no institutional memory of what came before 

• The real difference between having contracts on file and having connected, provenance-backed, retrievable contract data 

• What it takes to become contract-aware and move from isolated files to complete commercial context