Ask what Docusign is really selling – a legacy CLM or a lightweight IAM? Pick a CLM that’s proven, enterprise-ready, and here to stay.
This is one of the most cumbersome and exhausting software I’ve ever used. I’m a sales rep where my company just switched to Docusign CLM from using Salesforce native workflows. Docusign CLM is extremely inefficient and unnatural to use. It is difficult to determine which quotes tie to which opportunity.
AI data extraction is supported only for documents in English
Extract 1200+ fields including metadata, obligations, rate cards and more in 15+ languages – ready for analysis and action.
The reporting and analytics features are quite basic. For a tool managing such critical business data, I’d expect more flexibility and deeper insights without needing external BI tools.
From OOTB insights to self-configured dashboards, get full control of your reporting – with easy exports to your data warehouse.
Custom workflows can sometimes require deep technical knowledge or external consultation
Empower business users to configure workflows, templates, clause libraries, and AI models – without depending on IT or vendor teams.
UI is not as intuitive as others. Parent-Child hierarchy is not at par with other tools
Organize and find contracts fast. Visualize agreements and business interactions in a way that makes complex relationships clear and actionable.
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